Coronavirus Information

PBA COVID-19 Message 13: Thursday, April 2, 2020 – 2:40 p.m.:

Following a decision by Florida’s Governor Ron DeSantis, PBA will suspend campus services that do not impact the health and safety of all or impede the delivery of online/ remote learning. The Governor’s order takes effect at 5 p.m. today.

At this time, PBA recommends that all those who can work remotely do so in order to protect those who may be more susceptible to the serious effects of contracting COVID-19. Therefore, PBA is extending the directive to employees for remote work through Monday, May 4, 2020. Our goal is to further reduce the number of employees on campus, granting exceptions to those whose work impacts online/ remote learning or campus security.

During this health crisis, PBA defines essential employees as those directed by their supervisor to report to a designated University worksite other than their personal residence, at specific dates and times. It is possible that an employee will have a portion of duties that are on campus and can fulfill the remainder of their duties remotely.
Contact your supervisor for details.
Campus Safety employees are designated as essential.
Those employees who can work remotely will continue to be assigned work and will be expected to complete assignments to the fullest extent possible.
Supervisors are responsible for designating essential employees, and for assigning and tracking their non-essential employees’ remote work. To be clear, these changes do not remove an employee’s responsibilities to complete their work assignments. Supervisors should work with HR representatives to ensure essential employee designations are included in job descriptions.
Essential and non-essential fulltime employees who cannot work remotely for either of the following reasons will receive paid administrative leave through Friday, May 1, for the period of time they are unavailable to work:
Because of childcare or eldercare responsibilities due to COVID-19-related school and facility closings, or
Because their PBA duties cannot be performed remotely and no alternate remote work is available or feasible.
Employees who are sick due to symptoms of a cold, flu or COVID-19 or who are caring for a dependent with such symptoms will receive paid administrative leave for any time lost through May 1.
This guidance, which is provided by PBA, is effective immediately through May 1 and will be revised as the situation evolves. Further updates will be provided.
Contact your supervisor for details.

We will get through this together resting confidently in the Power of Prayer.

For more detailed information, click here to read our FAQ.

Important Announcement from the PBA Crisis Management Team

PBA COVID-19 Message 12: Friday, March 27, 2020 – 2 p.m.

Dear PBA Community,

To bring you up to date, Palm Beach Atlantic’s West Palm Beach Campus is complying with the county’s Emergency Order that went into effect at 5 p.m. on Thursday, March 26. The order established that non-essential businesses close to curtail the spread of COVID-19. The order provided an exemption for PBA and reads:

“k. Private colleges, trade schools, and technical colleges, but only as needed to facilitate online or distance learning, perform critical research, or perform critical functions, and university, college, or technical college residence halls, but only to the extent needed to accommodate students who cannot return to their homes;”

The county emergency order did not have an end date. County officials did not rule out making the order stricter in the future.

Over the past two weeks, the PBA community has worked to this status with classes operating online, employees working remotely and reducing the number of residential students. We encourage you to consider contingency plans now should Palm Beach County government place tighter restrictions on the public.

PBA’s Orlando Campus is now closed with all staff and faculty working remotely due to the Orange County order mandating that residents stay-at-home and non-essential businesses close effective at 11 p.m. Thursday, March 26 until April 9 at 11 p.m.

PBA is updating an FAQ with contact information and answers to commonly asked questions. https://www.pba.edu/campus-life/health-wellness/safety/covid-faq.html

Future Communications

During this time, the University will be communicating regularly via:

The recently relaunched Palm Beach Atlantic University app (PalmPBA)
PBA email
The University web site edu
The University’s main social media channels (see the website for a list of those channels).
Important Announcement from the PBA Crisis Management Team

PBA COVID-19 Message 11; Tuesday, March 24, 2020 – 1 p.m.

Thank you to students, faculty and staff for responding positively to directions that have affected the University’s daily operations in order to respond to the Centers for Disease Control standards to reduce population density on campus. While it has been challenging for everyone due to their individual circumstances, be assured that your efforts contribute to the need to decrease the spread of the virus by social distancing. Your actions help safeguard the health of everyone.

Here are some of the latest schedule updates:

COMMENCEMENT

In an effort to assist families in adjusting their travel and lodging arrangements, PBA has cancelled all on-ground ceremonies for spring 2020. Plans for an alternative, digital celebration will be announced later.

Graduates are welcome to participate in a future Commencement Ceremony in lieu of the spring 2020 event. The next scheduled ceremony is December 12, 2020. Please contact the Registrar’s office by September 15, 2020 for information on participating in the December event.
Graduating college is a huge milestone, and even if you do not get to walk across the stage at this time, we encourage you to keep your graduation regalia as a memento of this special occasion. You may choose to have your regalia shipped to your home for free. You will receive more information from Herff-Jones regarding this option. Keep your regalia if you plan to participate in a future event. Rest assured that you will receive a full refund if you would prefer to not receive your regalia. You can request a refund at herffjones.com/collegereturns.
All ticket purchases will be refunded. Ticket holders will receive those details directly.
Degrees will be conferred following the entry of final grades and verification that all requirements have been met. The date of conferral will be May 3, 2020. Diplomas will be mailed by June 15, 2020 to the address submitted on the student’s application for graduation providing all holds have been cleared.
Address further questions to registrar@pba.edu
CAMPUS FACILITIES

Effective immediately, the Greene Complex, the Rinker Athletic Campus and the Rinker Sports Center are closed to students, faculty, non-Athletics staff and community members. This directive includes the Greene Fitness Center, Rubin Arena and Mahoney Gym as well as all RAC outdoor and indoor facilities. Athletics staff maintain their access to facilities and are encouraged to follow social distancing guidelines.
Campus offices continue to serve students, faculty and staff through phone, email and online methods. Most staff members are working remotely and notices have been posted on office doors providing contact information. We trust that you will receive the same quality of service during normal business hours of 8 a.m. to 5 p.m. Monday through Friday.
Sailfish Dining Services presently is supporting remaining campus residents and they are communicating directly with those individuals.
The Warren Library remains open to PBA students in need of computer/Internet access, faculty and essential library staff, though it is closed to the public. Please check the updated hours of operation: http://guides.library.pba.edu/Hours
Mail delivery to offices is suspended. Morning mail pick-up, including packages, can be done between 10 and 11 a.m. Afternoon pick-up can be done by 2:30 p.m. Inter-office mail can be brought to the mail room at any time to be sorted for designated pickup times.
HOUSING

Campus housing is closed with the exception of those students who have been granted a waiver to remain. Appropriate social distancing is being practiced.
Students who have returned home or who are living remotely are encouraged to return to campus to retrieve their belongings and complete “express check-out” at a time deemed safe and convenient. Check-outs going forward will be approved by appointment only. Be advised, any federal, state, and local regulations or the closure of the University may affect your date/timing of return. No student who is symptomatic or believes they have become directly exposed to COVID-19 until approved by health professionals.
The University is in the process of developing a refund policy for room and board and will provide additional information in the future.
CAMPUS STORE/FOLLETT

FREE Online Shipping Offer: Visit the campus store website, shoppba.com , for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more. Since many online orders are fulfilled directly from your campus store, Follett will execute online orders as long as the store is accessible by staff.
Access to eBooks AT NO ADDITIONAL CHARGE: Visit the campus store website, shoppba.com to gain access to eBooks at no additional charge with your .edu email address. Each student can access up to 7 eBooks for the designated period free of charge.
FREE Access to Lumen Learning OER Courseware: Lumen Learning, our OER partner, is offering FREE access to courseware to help supplement content, and offer additional resources to faculty, click here for the Lumen offer.
Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website, shoppba.com for the details.
CLASSES

The Spring 2020 semester will continue as scheduled with classes provided in online/remote/distance learning environments through end of the semester, April 30. Students who engage in experiential learning in their course will receive additional information from their instructors.

CHAPEL

The Chapel Office has reduced the chapel credit requirement from 24 to 12 credits for the Fall 2019-Spring 2020 academic year. The Chapel Office will provide students with virtual chapel credit opportunities through encouraging messages from gifted communicators. These will be delivered to students via email on a weekly basis and will include a brief questionnaire which is automatically returned to the Chapel Office once it has been completed. Contact Stephen_Worley@pba.edu with questions.
Watch your email for invitations to virtual chapel time and messages of encouragement from Campus Pastor Bernie Cueto.
WORKSHIP

While all on-ground campus visits are suspended until further notice, Admissions staff members are available to assist prospective students virtually. For more information, check out their webpage at http://www.pba.edu/admissions/visit/index.html

HEALTHCARE RESOURCES

In keeping with recommendations by health care providers, those who are experiencing mild flu-like symptoms should seek telehealth care instead of going to a doctor’s office, walk-in clinic or hospital.
If you have the student Aetna insurance you can receive telehealth care by accessing this website: https://www.aetna.com/individuals-families/member-rights-resources/covid19.html
If you have health insurance that does not offer a telehealth option: Baptist Health is temporarily offering a “free service as a Public Health need for the community and patients age 2+ with cold and flu-like symptoms or with concerns about coronavirus.” Per Baptist Health Care “Our experts will evaluate your symptoms and travel history under guidance provided by the CDC, and provide the care or peace of mind you need.” You can receive Baptist Health Care by accessing this website: https://baptisthealthcareondemand.net/landing.htm
Limit your in-person interactions as much as possible to reduce the risk of receiving or transmitting COVID-19, even if you are not experiencing any symptoms. Remember to practice “social distancing,” which means remaining out of congregate settings, avoiding mass gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
If you have further COVID-19 related questions, please direct them to healthalert@pba.edu.
HELPFUL CONTACT INFORMATION

Faculty & Staff – If you need help with Zoom, Canvas, Respondus or other e-learning resources please contact: onlinehelp@pba.edu Please discuss questions with your supervisor. If you still have questions that cannot be answered, then contact Sailfish Services. Sailfish_Services@pba.edu

Students – For class content questions, please contact your professor directly. For help with Zoom, Canvas, online tutoring or other e-learning resources: onlinehelp@pba.edu For help with your PBA e-mail: Help_Desk@pba.edu

Academic Support: Witfield_Felix@pba.edu

Career Development: CareerDevelopment@pba.edu

Center for Writing Excellence: Appointments www.pba.mywconline.com

Chapel: Stephen_Worley@pba.edu

Counseling Center: Counseling_Center@pba.edu

Disability Services: Dan_Read@pba.edu

First Year Experience: First_Year@pba.edu

SAIL: PBAStudents@pba.edu

Residence Life: ResLife@pba.edu

Workship: Workship@pba.edu

Transfer Services: Kathy_Stauffer@pba.edu

Parents – Parents can submit questions to Mary Jacobs via email at mary_jacobs@pba.edu

FUTURE COMMUNICATIONS

During this time, the University will be communicating regularly via:

UPDATED FAQ

Dear PBA Community,

We realize that you have lots of questions, right now. We have provided a list below to help make sure your questions get answered quickly and effectively as well as a list of Frequently Asked Questions and answers. Please READ the FAQs before contacting offices, as the answers to many of your questions are included.

Faculty, Staff, & Students for travel or health concerns related to COVID-19, please email health_alert@pba.edu

Students – For class content questions, please contact your professor directly.

For help with Zoom, Canvas, online tutoring or other e-learning resources: onlinehelp@pba.edu

For help with your PBA e-mail: Help_Desk@pba.edu

For other questions, related to your student experience see below:

Academic Support: Witfield_Felix@pba.edu

Career Development: CareerDevelopment@pba.edu

Chapel: Stephen_Worley@pba.edu

Counseling Center: Counseling_Center@pba.edu

Disability Services: Dan_Read@pba.edu

First Year Experience: First_Year@pba.edu

SAIL: PBAStudents@pba.edu

Residence Life: ResLife@pba.edu

Workship: Workship@pba.edu

Transfer Services: Kathy_Stauffer@pba.edu

Parents – Parents can submit questions to Mary Jacobs via email at mary_jacobs@pba.edu

COVID-19 FAQs (UPDATED)

Chapel

How do I complete my chapel requirement?
The Chapel Office is reducing the chapel credit requirement from 24 to 12 credits for the Fall 2019-Spring 2020 academic year. The Chapel Office will provide students with virtual chapel credit opportunities through encouraging messages from gifted communicators. These will be delivered to students via email on a weekly basis and will include a brief questionnaire which is automatically returned to the Chapel Office once it has been completed. Contact Stephen_Worley@pba.edu with questions.
Commencement

Are there changes to Spring Commencement?
Communication about Commencement will be shared at a later time.

Campus Facilities

What offices are open?
Beginning Monday, March 23, campus offices are open though most employees will work remotely. Students should call or email. Offices are posted with contact information in the event that guests arrive on campus. We trust that you will receive the same quality of service during normal business hours of 8 a.m. to 5 p.m. Monday through Friday.
Are dining services open?
Dining service is suspended for the public, commuting students and remotely working employees. Remaining on-campus students have access to dining services.
Housing

If I have left campus, am I permitted on campus to retrieve additional personal items that I need?
Students who have returned home or who are living remotely are encouraged to return to campus to retrieve their belongings and complete “express check-out” at a time deemed safe and convenient. If you desire to remove your belongings after Monday, March 23, please indicate your intended date of return in your Housing 2020 Exit Survey. Check-outs following Monday will be approved by appointment only. Be advised, any federal, state, and local regulations or the closure of the University may affect your date/timing of return. No student who is symptomatic or believes they have become directly exposed to anyone with COVID-19 will be allowed to return to campus until the student is approved by health professionals.
What if it is not feasible or possible for me to go home?
Students seeking permission to remain in a residence hall because of extreme circumstances, must complete the Housing 2020 Exit Survey to detail the nature of their concern. Applying for permission does not guarantee you will be approved. Only a very small amount of exceptions will be approved. Those students will be contacted directly by a Residence Life staff member.
Students approved to remain may be relocated within campus housing to provide social distancing.

How do I go about requesting a refund for room and board?
The University is in the process of developing a refund policy for room and board and will provide additional information in the future.
Workship

How do I fulfill my service requirement?
If you have already completed your service, please turn in your completed form by scanning or taking a photo and emailing it to Workship@pba.edu. If you have completed your service but do not yet have your supervisor’s signature, please fill out the digital Workship log here https://bit.ly/WorkshipLog. Students who have not yet finished the service requirement will receive grace. No one will be placed on Workship probation or fined for the 2019-2020 school year due to these special circumstances.
Counseling

Is the counseling center still open?
Yes, online counseling sessions are available to students within the state of Florida, due to our counselor’s state license restrictions. Sign up at https://pba.medicatconnect.com
Campus Store/Follett

How can I get books and other items from the Campus Store?
There are several online resources, including:
FREE Online Shipping Offer: Visit the campus store website, shoppba.com , for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more. Since many online orders are fulfilled directly from your campus store, Follett will execute online orders as long as the store is accessible by staff.
Access to eBooks AT NO ADDITIONAL CHARGE: Visit the campus store website, shoppba.com to gain access to eBooks at no additional charge with your .edu email address. Each student can access up to 7 eBooks for the designated period free of charge.
FREE Access to Lumen Learning OER Courseware: Lumen Learning, our OER partner, is offering FREE access to courseware to help supplement content, and offer additional resources to faculty, click here for the Lumen offer.
Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website, shoppba.com for the details.
e-Learning Support

Who can be contacted should the students need technical help with e-learning resources, including Zoom, Cavass and online tutoring?
They may email: onlinehelp@pba.edu or call 561-803-2652.
I lack reliable Internet access or a computer in order to attend my classes online/ remotely. Can I use the computer resources in the Warren Library?
Yes. Though the library is closed to the public, PBA students and faculty are welcome to use the library during their limited operating hours. Work areas will be designated to provide appropriate distance and supplies will be provided to clean equipment. Please the new hours of operation before coming to campus at http://guides.library.pba.edu/Hours
Career Development

Are employers still posting jobs?
Yes, on Handshake at https://pba.joinhandshake.com
How can students contact employers who planned to come to formerly scheduled recruiting events?
A job opportunities list with recruiters’ contact info will be sent to students.
How can I get help picking a major so I can register for classes?
Exploratory and undecided students who are unsure what classes to register for fall semester may email careerdevelopment@pba.edu requesting career coaching or take a career assessment.
How can I have my resume reviewed?
Undergrad daytime students may email their resumes to careerdevelopment@pba.edu and a Career Peer will review their resume/cover letter/LinkedIn profile. Evening/graduate students and alumni may email their resumes to jennifer_fonseca@pba.edu for their resume review.
I have a virtual interview, can someone help me prepare?
Yes! Students have 24/7 access to Big Interview, which is an online/virtual platform that helps students prepare for industry specific interviews. The platform provides both short instructional videos and practice interviews, which can be reviewed by Career Development to provide constructive feedback. Login with your single sign-on: https://pba.biginterview.com
What job search resources are available to seniors seeking full-time employment or freshman/sophomores/juniors looking for internships?
Handshake! Login with your single sign-on at https://pba.joinhandshake.com
You can filter by geographic location or industry. Every day Career Development receives job postings, and students have access to jobs literally all over the world.

Registration Fall 2020 (current students)

I didn’t get cleared for registration before leaving campus. What should I do?
If you need clearance from your advisor, please reach out to them by email. They can still provide clearance. If you are having any other issues with clearance or registration, please reach out to the First Year and Transfer Experience Office. Their staff can meet with you by phone or ZOOM to provide help. Contact first_year@pba.eduor (561) 803-2063 to schedule a virtual appointment.
I have a hold on my account and can’t register. Can you help?
Students can have different holds for different reasons. Contact FYTE at first_year@pba.edu or (561) 803-2063 and we will help you determine what the hold is for and direct you to the proper office to have it lifted.
Tutoring

Will students continue to receive tutorial assistance now that classes are being conducted remotely?
The University is pleased to announce that through Tutor.com, our on line peer tutoring program, students will continue to receive the quality of tutorial assistance they need.
How may students access that site?
Students are asked to log in to Canvas. Click to enter into their course and select “online tutoring.”
Disability Services

Are services available for students who are applying for disability accommodations?
Students in need of disability accommodations may contact Dan Read at dan_read@pba.edu or sign up at: pba.medicatconnect.com
Will students with approved accommodations continue to receive them for exam purposes?
Students with disabilities can be assured that they will continue to receive every accommodation for which they were initially approved.
Friday, March 20, 2020 – 9 p.m.

PBA COVID-19 Message 10

As the Centers for Disease Control further heightens their public health standards and in an effort to reduce the population density on campus. Palm Beach Atlantic will close campus housing effective 5 p.m., Monday, March 23, except for those students with extreme circumstances approved by Residence Life. As we continue to consult with expert healthcare providers with experience in infectious disease and public health, we have determined the following pro-active measures will take place:

Following this release, residential students will receive an e-mail detailing specific check-out directions. This e-mail will include a 2020 Housing Exit Survey each resident will be required to complete by Noon, Sunday, March 22, regardless of whether they are currently on-campus or off-campus.
Students seeking permission to remain in a residence hall because of extreme circumstances, must complete the survey to detail the nature of their concern. Applying for permission does not guarantee you will be approved. Only a very small amount of exceptions will be approved. Those students will be contacted directly by a Residence Life staff member.
Any other students currently living on-campus are required to remove their belongings and complete the “express check-out” process by 5 p.m., on Monday, March 23.
Students who have returned home or who are living remotely are encouraged to return to campus to retrieve their belongings and complete “express check-out” at a time deemed safe and convenient. If you desire to remove your belongings after Monday, March 23, please indicate in the forthcoming survey your intended date of return. Check-outs following Monday will be approved by appointment only. Be advised, any federal, state, and local regulations or the closure of the University may affect your date/timing of return. No student who is symptomatic or believes they have become directly exposed to COVID-19 until approved by health professionals.
The University is in the process of developing a refund policy for room and board and will provide additional information in the future.
Although we realize closing residence halls is not the optimal choice, PBA believes that this is the best course of action at present as the possibility exists that there may be future travel and health restrictions.

The University will make every effort to accommodate students and each case will receive individual attention. If you have questions, please contact reslife@pba.edu, only after you complete the forthcoming Housing 2020 Exit Survey.

CLASSES

CAMPUS FACILITIES

Beginning Monday, March 23, campus offices will remain open with a limited number of staff on hand with the remaining staff members working remotely to further reduce the number of people on campus. We trust that you will receive the same quality of service during normal business hours of 8 a.m. to 5 p.m. Monday through Friday.
Beginning Monday, March 23, the Greene Complex will have the following operating schedule.
Monday-Friday 7 to 9 a.m., 11 a.m. to 2 p.m. and 4 to 8 p.m.
Saturday and Sunday closed.
Sailfish Dining Services further communication on food services for any remaining campus residents will be shared in a separate communication. Dining service is suspended for the public, commuting students and remotely working employees.
The Warren Library is closed to the public effective immediately. Students, please check the updated hours of operation : http://guides.library.pba.edu/Hours
COMMENCEMENT

Communication about Spring Commencement will be release separately.

CHAPEL

In light of the scheduling changes that have impacted the Spring 2020 semester, the Chapel Office is reducing the chapel credit requirement from 24 to 12 credits for the Fall 2019-Spring 2020 academic year. Currently, over 76% of the student body has already met the requirement. In addition, the Chapel Office will provide students with virtual chapel credit opportunities through encouraging messages from gifted communicators. These will be delivered to students via email on a weekly basis and will include a brief questionnaire which is automatically returned to the Chapel Office once it has been completed. Contact Stephen_Worley@pba.edu with questions.

The Chapel Office will continue to serve the University family’s spiritual needs and make sure all chapel questions and concerns are addressed. Let’s not respond to this challenge as those who have no hope but as those whose confidence is in their Sovereign God!

WORKSHIP

Given guidance to practice social distancing in this unprecedented situation, perhaps our greatest act of service is to physically withdraw from the community around us for a period of time. It is necessary, then, to make adjustments to the Workship requirement for the 2019-2020 academic year.

For students who have already completed your service, please turn in your completed form by scanning or taking a photo and emailing it to Workship@pba.edu
For students who have completed your service but do not yet have your supervisor’s signature, please fill out the digital Workship log here https://bit.ly/WorkshipLog
Students who have not yet finished the service requirement will receive grace. No one will be placed on Workship probation or fined for the 2019-2020 school year.
The Workship office is still open and can be reached at (561) 803-2580 or Workship@pba.edu Service never ceases though it often takes different forms. We encourage you to explore new avenues of service during this time. Do you know someone in a vulnerable population who cannot leave their home? Offer to drop off groceries or other needed supplies on their porch. Do you have a neighbor or family member that still must go to work? Offer to help them with childcare. Do you know someone that is self-isolating? Have a virtual cup of coffee with them on FaceTime or WhatsApp. Do you have extra time? Spend it praying for first responders and healthcare workers. Workship Updates will be issued as other ways to serve are identified. Keep sharing your stories of service!

ADMISSIONS

Effective Friday, March 20, at 5 p.m., PBA will suspend all admissions campus visits until further notice. Staff members are available to assist prospective students via email. The online application remains open for Summer and Fall 2020.

HEALTHCARE RESOURCES

If you have the student Aetna insurance you can receive telehealth care by accessing this website:

https://www.aetna.com/individuals-families/member-rights-resources/covid19.html

If you have health insurance that does not offer a telehealth option:

Baptist Health is temporarily offering a “free service as a Public Health need for the community and patients age 2+ with cold and flu-like symptoms or with concerns about coronavirus.” Per Baptist Health Care “Our experts will evaluate your symptoms and travel history under guidance provided by the CDC, and provide the care or peace of mind you need.” You can receive Baptist Health Care by accessing this website: https://baptisthealthcareondemand.net/landing.htm

Reminder: The Centers for Disease Control (CDC) recommends:

Hand hygiene and respiratory etiquette are a must. We all know to wash our hands before meals and after using the restroom, but more frequent hand washing is a good idea. Use soap and water, lathering for 20 seconds at least. If soap and water aren’t handy, use hand sanitizer. There are many dispensers throughout campus.
Avoid touching your face with your hands and cover your mouth and nose with a tissue when sneezing. Dispose of the tissue promptly then wash your hands. Alternatively, sneeze into your elbow or sleeve if tissues are not available.
Students should limit their in-person interactions as much as possible to reduce the risk of receiving or transmitting COVID-19, even if you are not experiencing any symptoms. Remember to practice “social distancing,” which means remaining out of congregate settings, avoiding mass gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
If you have further COVID-19 related questions, please direct them to healthalert@pba.edu.

HELPFUL CONTACT INFORMATION

For other questions, related to your student experience see below:

Academic Support: Witfield_Felix@pba.edu

Career Development: CareerDevelopment@pba.edu

Center for Writing Excellence: Appointments www.pba.mywconline.com

Chapel: Stephen_Worley@pba.edu

Counseling Center: Counseling_Center@pba.edu

Disability Services: Dan_Read@pba.edu

First Year Experience: First_Year@pba.edu

SAIL: PBAStudents@pba.edu

Residence Life: ResLife@pba.edu

Workship: Workship@pba.edu

Transfer Services: Kathy_Stauffer@pba.edu

Parents – Parents can submit questions to Mary Jacobs via email at mary_jacobs@pba.edu

FUTURE COMMUNICATIONS

During this time, the University will be communicating regularly via:

Thursday, March 19, 2020 – 1:28 p.m.

PBA COVID-19 Message 9 from the Crisis Management Team

Dear PBA Community,

Thank you for reading this informational update that includes a list of contacts at the end. Palm Beach Atlantic University continues to monitor the COVID-19 outbreak worldwide as well as its presence locally. There are no identified cases of COVID-19 on the University’s campuses.

As we consult with expert health care providers with experience in infectious disease and public health, we have determined the following pro-active measures:

CHAPEL

WORKSHIP

As we continue to consult with expert health care providers with experience in infectious disease and public health, we have determined the following pro-active measures will take place:

CAMPUS TOURS

Effective Friday, March 20, at 5 p.m., PBA will suspend all admissions campus visits.

CLASSES

The Spring 2020 semester will continue as scheduled with classes provided in online/remote/distance learning environments through Thursday, April 9. The campus will remain open during this period. Our current plan is resume in-person instruction following the Easter Break on Tuesday, April 14.Further accommodation will be considered ONLY for those who are subject to a travel ban or are directed by their healthcare provider to self-isolate.
Students who engage in experiential learning in their course will receive additional information from their instructors. The campus will remain open during regular business hours.

RESIDENCE HALLS AND DINING

We ask that those who residence students who leave remain off campus until PBA announces that the campus residences are open, likely shortly before in person classroom instruction resumes.
If you are still living in a residence hall, please take time to discuss your individual situations with your loved ones, particularly if travel restrictions should be ordered.
Be aware that those who remain in the halls may be asked to relocate to alternative campus housing and may not be able to easily access your belongings.
As a reminder, visitation in Residence Halls is suspended until further notice.
Sailfish Dining services will continue to operate with the additional sanitation and cleaning procedures already in place.
CAMPUS EVENTS & FACILITIES

Revised operating hours for the Warren Library: Monday –Thursday 7a.m. – 8 p.m.; Friday 7 a.m. -6 p.m.; Saturday 11 a.m. – 5 p.m.; Sunday Noon – 8 p.m.
If you are traveling in from a distance, it’s always wise to check the Warren Library schedule, available here: http://guides.library.pba.edu/Hours
If you wish to use the library remotely, a detailed guide to our online resources is located here: http://guides.library.pba.edu/online
As always, the librarians stand ready to assist you in your research needs. Phone: (561) 803-2227; Virtual appointments: http://go.pba.edu/bookalibrarian; Online chat, text or email: https://askalibrarian.org/pb
All campus events including chapel, intramurals and other student life activities are suspended through April 9.
HEALTHCARE RESOURCES

If you have the student Aetna insurance you can receive telehealth care by accessing this website:

https://www.aetna.com/individuals-families/member-rights-resources/covid19.html

If you have health insurance that does not offer a telehealth option:

As a reminder, The Centers for Disease Control (CDC) recommends:

If you have traveled internationally to any country, or have been on any cruise, or have been to Seattle, Washington, or have been to any U.S. geographical area with local transmission since Spring Break, please report your travel to healthalert@pba.edu.

If you have further COVID-19 related questions, please direct them to healthalert@pba.edu.

FACULTY & STAFF

All administrative offices of the University will remain open.
ADMISSIONS

The Admissions office remains open for telephone or email inquiries. Campus tours, visits and overnight accommodations for visitors are suspended through April 13.
HELPFUL CONTACT INFORMATION

Students – For class content questions, please contact your professor directly.

For help with Zoom, Canvas, online tutoring or other e-learning resources: onlinehelp@pba.edu

For help with your PBA e-mail: Help_Desk@pba.edu

For other questions, related to your student experience see below:

Academic Support: Witfield_Felix@pba.edu

Career Development: CareerDevelopment@pba.edu

Center for Writing Excellence: Appointments www.pba.mywconline.com

Chapel: Stephen_Worley@pba.edu

Counseling Center: Counseling_Center@pba.edu

Disability Services: Dan_Read@pba.edu

First Year Experience: First_Year@pba.edu

SAIL: PBAStudents@pba.edu

Residence Life: ResLife@pba.edu

Workship: Workship@pba.edu

Transfer Services: Kathy_Stauffer@pba.edu

Parents – Parents can submit questions to Mary Jacobs via email at mary_jacobs@pba.edu

Future Communications

During this time, the University will be communicating regularly via:

The recently relaunched Palm Beach Atlantic University app (PalmPBA)
Listservs
The University web site edu
And the University’s main social media channels (see the web site for a list of those channels).
Thank you for your patience and keep praying.

Wednesday, March 18, 2020
Dear PBA Community,
We realize that you have lots of questions right now. We have provided a list below to help you get answers quickly and effectively as well as a list of Frequently Asked Questions and answers. Please READ the FAQs before contacting offices, as the answers to many of your questions are included.

Faculty, Staff, & Students for travel or health concerns related to COVID-19, please email health_alert@pba.edu

Students – For class content questions, please contact your professor directly.

For help with Zoom, Canvas, online tutoring or other e-learning resources: onlinehelp@pba.edu

For help with your PBA e-mail: Help_Desk@pba.edu

For other questions, related to your student experience see below:

Academic Support: Witfield_Felix@pba.edu

Career Development: CareerDevelopment@pba.edu

Chapel: Chapel_Chapel@pba.edu

Counseling Center: Counseling_Center@pba.edu

Disability Services: Dan_Read@pba.edu

First Year Experience: First_Year@pba.edu

SAIL: PBAStudents@pba.edu

Residence Life: ResLife@pba.edu

Workship: Workship@pba.edu

Transfer Services: Kathy_Stauffer@pba.edu

Parents – Parents can submit questions to Mary Jacobs via email at mary_jacobs@pba.edu

COVID-19 FAQs
Housing

I want to go home but I don’t want to fly. I don’t have a car. Are there other options?
Enterprise just announced that they are reducing the age minimum and waiving the young renter fees for rentals through May 31, 2020 to make it easier for college students to rejoin their families. The offer is available to college students ages 18-24 and is valid for rentals of an economy through full size cars, minivans, small pick-up trucks and cargo vans. The offer is valid at U.S. locations only for car rentals reserved in advance. Standard driver and credit requirements apply, except for the minimum car rental age per this offer. Note that an official student ID must be presented at the time of rental. Offer expires May 31, 2020.
I’m a Federal Work Study student. Can I come to my campus job?
Yes. The campus is open and you can come to work.
If I have left campus, am I permitted on campus to retrieve additional personal items that I need?
If you have left campus, we are not permitting anyone back into the residence halls at this time. If you have essentials you need (medication, legal documents, money) email the Office of Residence Life or Campus Safety.
What if it is not feasible or possible for me to go home?
If you are a residential student, you may remain in your campus residence. The PBA campus is open. Please follow the Centers for Disease Control recommendations:
Hand hygiene and respiratory etiquette are a must. We all know to wash our hands before meals and after using the restroom, but more frequent hand washing is a good idea. Use soap and water, lathering for 20 seconds at least. If soap and water aren’t handy, use hand sanitizer. There are many dispensers throughout campus.
Avoid touching your face with your hands and cover your mouth and nose with a tissue when sneezing. Dispose of the tissue promptly then wash your hands. Alternatively, sneeze into your elbow or sleeve if tissues are not available.
Everyone should limit their in-person interactions as much as possible to reduce the risk of receiving or transmitting COVID-19, even if you are not experiencing any symptoms. Remember to practice “social distancing,” which means remaining out of congregate settings, avoiding mass gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
e-Learning Support

Who can be contacted should the students need technical help with e-learning resources, including Zoom, Cavass and online tutoring?
They may email: onlinehelp@pba.edu or call 561-803-2652
Counseling

Is the counseling center still open?
Yes, however, we are strongly encouraging online counseling for everyone’s safety.
Is online, virtual counseling available?
Yes, however, only to students within the state of Florida, due to our counselor’s state license restrictions. Sign up at https://pba.medicatconnect.com
Can I see a counselor in-person?
Yes, however, we are strongly encouraging online counseling for everyone’s safety.
Career Development

Registration Fall 2020 (current students)

The next communication will be Thursday, March 19.

Monday, March 16, 2020 – Noon

Important Announcement from the PBA Crisis Management Team

PBA COVID-19 Message 8

Dear PBA Community,

Palm Beach Atlantic University continues to monitor the COVID-19 outbreak worldwide as well as its presence locally. There are no identified cases of COVID-19 on the University’s campuses.

As we consult with expert health care providers with experience in infectious disease and public health, we have determined the following pro-active changes are in effect immediately:

CLASSES

The Spring 2020 semester will continue as scheduled. Beginning today, classes will be provided in online/remote/distance learning environments through Thursday, April 9. The campus will remain open during this period. Our current plan is resume in-person instruction following the Easter Break on Tuesday, April 14.Further accommodation will be considered ONLY for those who are subject to a travel ban or are directed by their healthcare provider to self-isolate.
Students who engage in experiential learning in their course will receive additional information from their instructors. The campus will remain open during regular business hours.
RESIDENCE HALLS AND DINING

Residence Halls will remain open, however, students are strongly encouraged to return home.
Those who choose to go home or find other accommodations will be asked to remain off campus until the day before in person classroom instruction resumes.
If you are still residing in a residence hall, please take time to discuss your individual situations with your loved ones, particularly if travel restrictions should be ordered.
Be aware that those who remain in the halls may be asked to relocate to alternative campus housing and may not be able to easily access your belongings.
As a reminder, visitation in Residence Halls is suspended until further notice.
Sailfish Dining services will continue to operate with the additional sanitation and cleaning procedures already in place.
CAMPUS EVENTS & FACILITIES

Effective immediately, all campus events including chapel, intramurals and other student life activities are suspended through April 9.
HEALTHCARE RESOURCES

If you have the student Aetna insurance you can receive telehealth care by accessing this website:

https://www.aetna.com/individuals-families/member-rights-resources/covid19.html

If you have health insurance that does not offer a telehealth option:

As a reminder, The Centers for Disease Control (CDC) recommends:

If you have further COVID-19 related questions, please direct them to healthalert@pba.edu.

FACULTY & STAFF

All administrative offices of the University will remain open.
ADMISSIONS

The Admissions office remains open for individual visits and campus tours. Group visits and overnight accommodations for visitors are suspended through April 13.
FUTURE COMMUNICATIONS

During this time, the University will be communicating regularly via:

The next general communication is scheduled for Tuesday, March 17.

Important Announcement from President Fleming

March 13, 2020 – 11:45 a.m.

PBA COVID-19 Message 7

PBA President William M.B. Fleming Jr. shares about the Unmiversity’s COVID-19 response.Over the past several weeks, Palm Beach Atlantic University officials have been monitoring local, national and international developments related to the spread of COVID-19. With each new development, the university has remained vigilant in its research and evaluation of the situation, consulting with expert health care providers with experience in infectious disease and public health.

The university continues to take significant measures to ensure the health and safety of our campus community. Though there have been no identified COVID-19 cases at the university and PBA remains a safe environment for all faculty, staff and students, the following actions are effective immediately:

CLASSES

The Spring 2020 semester will continue as scheduled. However, beginning Monday March 16, classes will be provided in online/remote/distance learning environments, through March 31.
Students who engage in experiential learning in their course will receive additional information from their instructors.
RESIDENCE HALLS AND DINING

Residence Halls will remain open. However, if students choose to go home or find other accommodations, they will be asked to remain off campus through March 31.
Effective Saturday March 14, outside guests will not be permitted inside residence halls.
Sailfish Dining services will continue to operate with the additional sanitation and cleaning procedures already in place.
ATHLETICS

All athletic practices and competitions have been suspended through the remainder of the semester.
CAMPUS EVENTS & FACILITIES

Effective immediately, all campus events including chapel, intramurals and other student life activities are suspended through March 31.
FACULTY & STAFF

All administrative offices of the University will remain open.
ADMISSIONS

The Admissions office remains open for individual visits and campus tours. Group visits and overnight accommodations for visitors are suspended through March 31.
FUTURE COMMUNICATIONS

During this time, the University will be communicating regularly via:

The recently relaunched Palm Beach Atlantic University app (PalmPBA)
Listservs
The University web site pba.edu
And the University’s main social media channels (see the web site for a list of those channels).
Thank you for your patience and keep praying for Palm Beach Atlantic University. There is Power in Prayer!

The next general communication is scheduled for Tuesday, March 17.

MARCH 12, 2020 — 3:15 p.m.

A Message from President Fleming Regarding COVID-19

Palm Beach Atlantic University continues our vigilance related to the COVID-19 situation.

As a Christ first university we use wisdom to balance prudence and caution, relying on James 3:17 to help us act as good stewards as we care for the entire University community. At PBA our mission has always been enlightening minds, enriching souls and extending hands in service to all those given to us by the Lord.

PBA’s first consideration always is the wellbeing of the University community. We are continuously monitoring information related to the COVID-19 situation and reassessing the needs of our students, faculty and staff as appropriate. To date there are no COVID-19 cases in the University community, and PBA is open and operating normally.

Currently, online coursework is available ONLY to students who are self-isolating due to recent travels or possible exposure to COVID-19 or applicable pre-existing health conditions.

PBA is acting with prudence in taking the following steps effective midnight Sunday (3/15):

Chapel will be suspended until March 31. Due to this scheduling change we will be reducing the chapel requirements for our students for the spring 2020 semester. The amount of the requirement reduction will depend on the length of the suspension. If deemed necessary, due to current circumstances, students may be provided with alternative means to earn chapel credits. Do not hesitate to contact the Chapel Office (561-803-2521) if you have any questions or concerns or are in need of pastoral care.
“Now is a great time to exercise your faith by staying informed, being conscientious of your health and those around you, and trusting in God,” Campus Pastor Dr. Bernard Cueto.

Departing air travel for all non-essential PBA-related business and activities, including athletics, is suspended until March 31 for all faculty, students and staff. This does not apply to personal travel, however, depending on the circumstances, one should be prepared for possible self-isolation upon their return. Employees should contact their supervisors if questions arise.
Meanwhile, the PBA Sailfish are scheduled to participate in this weekend’s
NCAA Division II South Region Men’s Basketball Tournament in Lakeland. Only essential personnel will be allowed to attend the games. Click here for more information.

The University’s next scheduled update will be released Friday, March 13:

the University website, pba.edu
PBA e-mail
Palm PBA app

MARCH 10, 2020 — 3 p.m.

PBA Health Alert – Message 6

Hand washing is best way to avoid coronavirus.IMPORTANT NEW INFORMATION issued by the Florida Department of Health: If you have returned from ANY international cruise and are experiencing flu-like symptoms or have been to any Level 2 or 3 risk area as designated by the Centers for Disease Control and are experiencing flu-like symptoms call 1-561-671-4184 (in Palm Beach County) or 1-866-779-6121.

Meanwhile, if you traveled to China, Iran, Italy, Japan, South Korea or other areas designated by the CDC as a Level 3 risk zone, or to Seattle, Washington, within the past 14 days, it is IMPORTANT that you take the short survey below – if you have not already done so — to help us better protect the campus community.

STUDENT:

https://form.jotform.com/PBAstudents/spring-break-campus-return-question

EMPLOYEE:

https://form.jotform.com/PBAstudents/employee-campus-return-questionnair

The next scheduled update will be released Thursday, March 12 or as circumstances dictate via:

the University website, www.pba.edu
PBA e-mail
Palm PBA app
MARCH 9, 2020 — 9 p.m.

PBA Health Alert- Message 5

Palm Beach Atlantic University welcomes its students and faculty back from spring break, while also continuing to closely monitor the latest authoritative information about COVID-19.

At the same time, we are counting on each student and faculty member to be a responsible member of the University community.

If you traveled to China, Iran, Italy, Japan, South Korea or other areas designated by the Centers for Disease Control (CDC) as a Level 3 risk zone, or to Seattle, Washington, within the past 14 days, it is IMPORTANT that you take the short survey below – if you have not already done so –to help us better protect the campus community.

STUDENT: https://form.jotform.com/PBAstudents/spring-break-campus-return-question

EMPLOYEE: https://form.jotform.com/PBAstudents/employee-campus-return-questionnair

PBA continues to follow guidance from the CDC and state and local health departments to provide our campus community accurate and timely information about COVID-19. The information is offered so that you can make knowledgeable and prudent decisions about your health.

If the CDC or local health officials provide updated instructions or recommendations different than those shared in this message, PBA acknowledges that those instructions and recommendations replace this guidance and should be followed.

PBA is being proactive in doing all that reasonably can be done to keep our campus free of COVID-19:

The campus underwent a deep cleaning during Spring Break.
PBA has added many additional dispensers of hand sanitizer throughout campus. Use them!
Our Aramark partners who run the Fraser Dining Hall and other campus food services have elevated the temperature of their dishwashers and dishes and utensils are being sent through twice before placing them back in service.
Handwashing posters have been placed in bathrooms, along with posters that include instructions on how to stop the spread of COVID-19.
Of course, PBA continues to urge all members of the University to follow the basic but important recommendations of the CDC:

PBA recommends these authoritative resources for additional information:

Centers for Disease Control and Prevention: Coronavirus Disease 2019
S. Department of Homeland Security: Travel Advisory
Johns Hopkins University CSSE: Coronavirus Global Cases Tracker
S. Department of State: Travel Advisory Map
World Health Organization: Daily Coronavirus Situation Reports
The next update will be released Thursday, March 12 or as circumstances dictate via:

the University website, www.pba.edu
PBA e-mail
Palm PBA app
MARCH 6, 2020 — 5:30 p.m.

PBA Health Alert- Message 4

Palm Beach Atlantic University continues to follow guidance from the Centers for Disease Control (CDC) and state and local health departments to provide our campus community accurate and timely information about (COVID-19). This information is offered so that you can make knowledgeable and prudent decisions about your health.

IMPORTANT: Any member of the University community who has traveled to or from China, Iran, Italy, Japan, South Korea or other areas designated by the CDC as a Level 3 within the past 14 days, must self-identify prior to returning to campus. If you have traveled to any of these countries, DO NOT return to campus. Please e-mail healthalert@pba.edu with your name, ID number and travel information and await further instructions.

If you have traveled to other locations internationally or domestically within the past 14 days, PBA has created the following tool to provide you with guidance and resources. BEFORE YOU RETURN TO CAMPUS, take the short survey:

STUDENT:

https://form.jotform.com/PBAstudents/spring-break-campus-return-question

EMPLOYEE:

https://form.jotform.com/PBAstudents/employee-campus-return-questionnair

The Centers for Disease Control (CDC), a trusted resource, recommends:

If you are sick, stay at home. You can help us limit the possibly of spreading illness to others. Symptoms to watch for include coughing, sneezing, shortness of breath or a fever, even a mild one. If you are considering a visit to your doctor or urgent care, call first to advise them of your arrival and to get additional instructions. Better yet, use Teledoc to see a physician virtually from your home.
Hand hygiene and respiratory etiquette are a must. We all know to wash our hands before meals and after using the restroom, but more frequent hand washing is a good idea. Use soap and water, lathering for 20 seconds at least. If soap and water aren’t handy, use hand sanitizer. There are many dispensers throughout campus. Avoid touching your face with your hands and cover your mouth and nose with a tissue when sneezing. Dispose of the tissue promptly then wash your hands. Alternatively, sneeze into your elbow or sleeve if tissues are not available. It’s also a good time to pass on greeting others with a hug or a handshake; a simple nod and hello will do for now!
Help us keep PBA clean. PBA is being proactive by initiating enhanced cleaning methods in classrooms and other common areas on campus, including the dining venues and the kitchens. Clorox wipes are being provided for you to clean surfaces that are touched regularly by you and others including workstations, counter tops, desks, door knobs, keyboards and remote controls.
Do you have future travel plans? Check the CDC’s online traveler’s health notices for the latest guidance for each country. If you are feeling ill before you travel, it is best to stay at home.
Additional resources. PBA recommends these authoritative resources for additional information:
Centers for Disease Control and Prevention: Coronavirus Disease 2019
U.S. Department of Homeland Security: Travel Advisory
Johns Hopkins University CSSE: Coronavirus Global Cases Tracker
U.S. Department of State: Travel Advisory Map
World Health Organization: Daily Coronavirus Situation Reports
Bottom of Form

The next update will be released Monday, March 9, via:

the University website, www.pba.edu
PBA e-mail
Palm PBA app
PBA Health Alert- Message 3 (6:11 p.m.; 3/3/20)

As more information about the Coronavirus (COVID-19) is released daily, there is still much that remains unknown about this virus and how it spreads. What is known, however, is that there is a low fatality rate, which appears to be limited to the elderly and individuals who have ongoing medical conditions. While the virus has a high infectious rate, most people who contract common human Coronavirus illness recover on their own without medical intervention.

PBA is following guidance from the World Health Organization (WHO) and Centers for Disease Control (CDC). Though cases in the U.S. have been limited, the CDC advises that Americans should prepare for the spread of the virus. Presently, the University is not aware of any reported cases in Palm Beach County though cases in other parts of the state are now being tallied. Campus leaders are in touch with the Florida Department of Health to learn how the state is working to stop the spread of COVID-19.

The University remains open and operating normally. Classrooms are getting a deep cleaning this week as well as common areas. Additional hand sanitizer stations are being installed. We are encouraging hand washing through an educational effort. We recommend that you clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. Individuals who are at highest risk due to their age or health should consider social distancing in addition to routine precautions.

The University will continue to communicate frequently with our students, faculty, staff, parents, family members and those our University serves so that we can act in a knowledgeable and prudent way. Our Christian calling encourages us to care for those entrusted to us by the Lord and to pray for those who have been affected most by this virus.

The next informational update will be released Friday, March 6.

PBA Health Alert- Message 2 (5:30 p.m.; 2/28/20)

As we continue to monitor COVID-19, PBA has created a video to help you understand the Coronavirus and ways you can protect yourself to limit the spread of the disease.

A this time, there are no suspected cases in Florida and the Florida Department of Health has set up a website that reflects the latest COVID-19 information. You can access the website at http://www.floridahealth.gov/diseases-and-conditions/COVID-19/ to find pertinent information for our state.

Should you have a question that is specific to COVID-19 and PBA, please email us at healthalert@pba.edu. Your question will be reviewed and forwarded to the most appropriate person for a response.

PBA will continue to monitor the COVID-19 outbreak and keep you informed with regular updates during Spring Break, beginning on Tuesday, March 3 and as needed thereafter.

NOTE: Please continue to Message 1 for some tips on how to avoid the coronavirus and help links to authoritative information.

PBA Health Alert- Message 1 (1 p.m.; 2/28/20)

Likely you are aware of news reports and rumors surrounding the Coronavirus (COVID-19), and share concern for those affected by it. PBA takes our Christian calling to care for those entrusted to us by the Lord as a mandate to trust in Him as we use our God-given knowledge and abilities to understand things like diseases. While our community today has not been directly affected, we know that our students, faculty, staff, parents, family members and those our University serves have questions about the Coronavirus. We take our mission of enlightening minds, enriching souls, and extending hands very seriously, and we wanted to provide up-to-date information on the Coronavirus along with what we are doing so that all of members of our community can act in a knowledgeable and prudent way.

PBA is actively monitoring the COVID-19 outbreak through the Center for Disease Control (CDC) and the World Health Organization (WHO). To date, no suspected cases have been reported in Florida. As we approach undergraduate Spring Break, if you choose to travel the CDC recommends the following:

Avoid close contact with people who are sick.
Avoid touching your eyes, nose and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Follow CDC’s recommendations for using a facemask.
CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
If you plan to travel outside of the United States, please check travel guidance posted on the CDC website which can be found at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

Most people with the COVID-19 illness will recover on their own. Although there are no specific treatments for illnesses caused by human coronaviruses, you can take the following actions to relieve symptoms if you are mildly sick:

Take pain and fever medications.
Use a room humidifier or take a hot shower to help ease a sore throat and cough.
Drink plenty of liquids.
Stay home and rest.
If you are concerned about your symptoms, please call your local healthcare provider BEFORE arriving at your physician’s office or an urgent care center. They can provide you more specific instructions and better prepare for your arrival.

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